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Use Case · Sales Data Capture

Every Sales Interaction Contains Intelligence. Most Platforms Lose It.

A trade fair conversation. A portal browsing session. A showroom visit. A remote presentation. Every touchpoint generates buyer signals that disappear the moment they happen — unless the platform is designed to capture them as structured data. FIRE is that platform. One interaction at a time, one data point at a time, one cycle at a time.

The Problem

Your Best Sales Intelligence Vanishes After Every Interaction

ERPs Capture Orders, Not Intelligence

Your ERP records what shipped. It never sees what was browsed, compared, considered, or abandoned. The 95% of buyer behaviour that reveals demand patterns, preference shifts, and listing risk is invisible to every system in your stack.

Trade Fair Conversations Disappear

A sales rep has 40 conversations at a trade fair. By Monday, the details blur. Which products were shown? Which listings were committed? Which buyer asked about the new range? Without structured capture, the most valuable selling day of the year produces zero data.

Five Tools. Five Data Silos. Zero Connection.

Portal data in one system. CRM notes in another. Trade fair scans in a spreadsheet. Showroom visits in memory. Remote sessions in a video tool. Five touchpoints generating intelligence that never meets in one place, never compounds, and never becomes actionable.

The FIRE Data Layer

Five Touchpoints. One Intelligence Layer.

Click any touchpoint to see what data it captures.

FIRE
Core
B2B Portal
Sales App
Showroom
Remote
Sales Table
B2B Portal

Session Data, Filter Patterns, Basket Intelligence

Every portal session captures browsing patterns, category exploration, product comparisons, filter usage, basket building, and reorder timing. The buyer self-serves. The platform captures everything — structured, timestamped, and attributed to a specific account.

Captured Signals

The Intelligence That Traditional Tools Never See

Browsing Intelligence

Which categories a buyer explores before ordering. Which products are viewed but not purchased. Which filters are applied. These signals reveal intent, preference, and emerging demand that no order confirmation contains.

Velocity Signals

How frequently each buyer reorders. How that frequency changes over time. Which products accelerate, which decelerate. Velocity data is the foundation of demand forecasting — and it only exists in structured form inside FIRE.

Commitment Signals

Listing commitments from trade fair conversations. Promotional agreements from field visits. Volume confirmations from showroom sessions. Every commitment captured in real time — not reconstructed from memory on Monday morning.

Risk Signals

Declining reorder frequency. Shrinking basket size. Categories explored but abandoned. These early warning signals flag at-risk listings weeks before a buyer formally delists — giving your team time to intervene.

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Tell us about your brand, your current B2B setup, and what you are looking to improve. We will show you exactly how FIRE works for your specific situation.

No generic demos. No slide decks. A real walkthrough with your products and your industry configuration.

What Happens Next

1
Discovery Call
Your products, channels, and systems.
2
Custom Demo
Platform configured for your industry.
3
Go Live
Connected to your ERP in 20–40 days.
FAQ

Frequently Asked Questions

Most brands are fully operational within 20 to 40 days. FIRE Connect handles ERP integration with pre-built connectors for 250+ systems. Our implementation team, based in Wollerau near Zurich, manages data migration, system configuration, and buyer onboarding. First structured buyer data typically flows within the first week. Get started.
No. FIRE works alongside your ERP, not as a replacement. FIRE Connect integrates bidirectionally with SAP, Microsoft Dynamics, Oracle, and 80+ other ERP systems. Orders flow from FIRE to your ERP automatically. Stock levels and product data sync back. Your ERP handles operations, FIRE handles buyer intelligence.
FIRE serves 27 industries across wholesale distribution — from fashion and beauty to industrial equipment, pharma, and agriculture. Each industry benefits from the same core intelligence layer, with industry-specific configurations for product structures, ordering workflows, and analytics. See all industries.
FIRE is developed by FIREGROUP GmbH, headquartered in Wollerau (Canton of Schwyz) with offices in Zurich. We serve brands across DACH, Europe, and global markets. All data is hosted on AWS, with optional Swiss or European hosting with full compliance to GDPR and Swiss data protection regulations. Our team supports clients in German, English, and French.
FIRE captures six categories of structured data per buyer session: product views and search behaviour, comparison patterns, size and variant interactions, order composition and timing, abandoned selections, and session engagement metrics. This data feeds the AI layer which, after three sales cycles, predicts demand, detects churn risk, and recommends assortment adjustments. Explore FIRE Analytics.
No. The FIRE B2B Portal runs in any modern browser — no app, no plugin, no download. Buyers access your branded portal via a URL, log in, and start ordering. For trade fairs and showrooms, the Digital Showroom and Sales Table provide dedicated interfaces that also require no buyer-side installation.
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