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Jewellery & Watches · B2B Platform

B2B Platform for Jewellery & Watch Brands.

Your ERP processes invoices. Your CRM stores contacts. But nobody knows which materials drove interest at Inhorgenta, which gemstone grades are shifting demand, which memo items convert and which return, or which watch complications resonate in which markets. A platform connects what tools cannot — and turns every selling interaction into a compounding data asset.

The Problem

Why Jewellery & Watch Wholesale Cannot Run on Disconnected Tools

Material Data Lives in Silos

Your ERP stores prices. Your catalogue shows images. The rep knows which material the retailer preferred. Three systems, three data models, zero connection. A platform sees one product with one material truth.

Gemstone Intelligence Exists Nowhere

A retailer compares F/VS1 and G/VS2 at the showroom, filters for GIA on the portal, and asks about lab-grown via email. Three interactions, three channels, zero connection. A platform sees one retailer journey.

Memo Tracking Is Manual

Which items are out on memo? Which converted? What is the average sell-through time? If the answer requires opening three spreadsheets, you do not have a system. You have a hope.

The Architecture

How Six Products Connect Through One Data Layer

Sales App
42 pts/appt
Sales Table
38 pts/session
B2B Portal
16 pts/visit
FIRE Core
Materials · Gemstones · Movements
Retailer Profiles · Memo Tracking
GraphQL API
Showroom
64 pts/session
Remote
34 pts/session
Analytics
AI + Co-Pilot
The Data Flow

From Retailer Interaction to Business Decision

1
Interactions~840 / week
Portal browseMaterial filter4C viewWatch compareMemo requestSize selectContent watchPrice check
2
Structured Data16–64 pts / session
Material prefGemstone gradePrice sensitivityMemo ratioMovement interestRing sizes
3
Retailer Profileenriched every session
Tier + historyMaterial DNAGemstone profileWatch tasteMemo behaviourContent resonance
4
Business Decisionsdata-driven
Collection planningMemo allocationContent budgetMarket strategyRetailer nurture
Platform Benefits

What a Platform Means for Jewellery & Watch Brands

Material Intelligence Across Channels

Which karat, which colour, which hallmark drives orders — from Inhorgenta, portal, showroom, and remote. One material truth, not six spreadsheets.

Gemstone Data as First-Class Attribute

4Cs, certification body, origin, lab-grown vs. natural — structured per stone, filterable everywhere, stored in the retailer profile. Not buried in a PDF attachment.

Memo Lifecycle Managed

From shipment to sell-through or return. Conversion rates per product, material, and retailer tier. AI predicts which memo items will convert before you ship them.

Watch Intelligence Layer

Movement preferences, complication interest, case size trends — per market, per season. Product development sees demand signals, not trade fair impressions.

Retailer Tier Automation

Fine jewellers see 4C data and memo. Silver chains see volume pricing. Department stores see curated edits. Managed centrally, delivered per login.

AI That Sees the Full Picture

Material prediction, memo optimisation, gemstone forecasting, retailer health, content ROI. No single tool feeds AI this breadth. Only a platform can.

The Bigger Picture

A Platform Is Not a Better Tool. It Is a Different Category of Asset.

Jewellery wholesale is uniquely complex because it combines material hierarchies, gemstone grading, watch movements, memo logistics, and retailer tiers into one business model. No generic commerce platform handles this combination. FIRE was built for it.

One product layer with material, gemstone, and movement data. One commerce layer with memo, consignment, and purchase in parallel. One customer layer where every Inhorgenta appointment, portal visit, showroom session, and remote call writes to the same retailer profile. One intelligence layer that turns it all into predictions.

And one data layer that compounds every season you operate. After four seasons: 52,000 structured data points across materials, gemstones, movements, and markets. That is your moat.

Materials. Movements. Gemstones. Memo. One Platform.

Six channels, one data layer, compounding every season.

See the Platform
Get Started

Talk to Our Team

Tell us about your brand, your current B2B setup, and what you are looking to improve. We will show you exactly how FIRE works for your specific situation.

No generic demos. No slide decks. A real walkthrough with your products and your industry configuration.

What Happens Next

1
Discovery Call
Your products, channels, and systems.
2
Custom Demo
Platform configured for your industry.
3
Go Live
Connected to your ERP in 20–40 days.

Own Your Data. Learn From It. Use It With AI.

Trusted by Hugo Boss, Drykorn, LVMH, Bugatti Shoes, Micro Mobility, Mercedes, Binelli Group and 100+ leading brands worldwide.

FAQ

Frequently Asked Questions

FIRE captures every precious metal tracking interaction as structured data. When a buyer explores precious metal tracking options on the B2B Portal or Sales App, each selection is logged, analysed, and fed into the AI layer. Over three sales cycles, FIRE predicts precious metal tracking demand patterns with increasing accuracy — helping jewellery & watches brands optimise production allocation and reduce dead stock by 15-25%. See FIRE Analytics.
Yes. FIRE Connect integrates with 250+ systems including SAP, Microsoft Dynamics, Oracle, and industry-specific solutions for certification management. Most jewellery & watches brands are fully integrated within 20-40 days. The integration is bidirectional — orders, stock levels, and certification management data flow seamlessly between FIRE and your existing infrastructure. Learn about FIRE Connect.
Most B2B platforms digitise transactions. FIRE captures intelligence. Every buyer interaction across Portal, Sales App, Digital Showroom, and Remote feeds one unified data layer. After three cycles, the AI predicts buyer behaviour, flags churn risk, and recommends assortment adjustments specific to jewellery & watches — including limited editions. This compounding intelligence is what sets FIRE apart.
Typically 20 to 40 days from kickoff to live operation. FIRE has pre-built templates for jewellery & watches including precious metal tracking, certification management, and limited editions workflows. The implementation team, based at our headquarters in Wollerau near Zurich, handles ERP integration, data migration, and buyer onboarding. First structured data flows within the first week.
Absolutely. FIRE supports multi-language, multi-currency, and region-specific pricing — essential for jewellery & watches brands operating across Germany, Austria, Switzerland, and wider European markets. Data is hosted on AWS — with optional Swiss or European hosting available — fully GDPR and Swiss data protection compliant. Our Zurich team supports brands in German, English, and French. Contact us.
FIRE captures six categories of structured data per buyer session: product views, search behaviour, comparison patterns, precious metal tracking interactions, order composition, and session timing. For jewellery & watches specifically, this includes certification management preferences and limited editions patterns. This intelligence compounds — each cycle makes predictions sharper and recommendations more actionable. Explore FIRE AI.
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